Who We Are

What is Virtual Visit

  • How do I get ready for visit

    Choose where to do your visit

    Find a place that’s:

    Quiet and away from possible interruptions

    Well-lit and free from glare, like from windows

    Comfortable, like a cozy chair or at a kitchen table

  • Get your information ready , Like :

    A list of questions you may have about symptoms, procedures or prescriptions

    Medications you’re taking, like prescriptions, over-the-counter medications, vitamins and supplements

    Your pharmacy name and address

  • Check your technology

    Test your internet signal to make sure it’s strong

    Charge or plug in your device (smartphone, tablet or laptop)

    Set your camera on a steady surface (instead of holding the device)

    You may need to download an app or set up an account to get started.

  • What kind of care can I get with virtual primary care?

    You can use virtual primary care to talk to a provider online about non-urgent medical care that’s covered by your health plan. A virtual primary care provider may help with:

    Preventive care (Annual wellness visits)

    Care for common and chronic health conditions (like diabetes, heart disease and more)

    Personalized referrals to specialists and labs

    Prescriptions and refills of medications

    Follow-up Visits

    Virtual primary care is available for members over the age of 18 years old.